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In order to get an accurate quotation, please help us to offer your request in the following format:
(1) Product:_____________
Q1: I am a novice foreign trade, how to finish an order?A1: First of all, you can contact us by email our professional staff will give you answer any questions, or, you can direct online order according to their own requirements.Q2: What's the order process?A2: Submit design(you) > submit quotation(me) > confirm to order and pay mould cost (you) > Create artwork (me)> Approval (you) > full payment or a half payment(you) > Production + Shipping after full payment (me)Q3: Can I get a product sample?A3: Yes, of course. We will make sample after you paid mould cost. And we will take picture for your check.If you need physical sample, we will send you by freight collect.Q4: I'd like to know the specific delivery process.A4: We will provide you tracking number at the time of shipping. It could be following on internet.Q5: I need some very urgent, how fast you can produce it?A5: For most items, it will need only 4-7 days when in a rush. Depending on your item, we will check schedule and get a fastest production time for you.Q6: I received, but it’s wrong, how could I do?A6-1: If you provide wrong info and cofirmed wrong artwork or production plan, then sorry you will afford to re-make them.A6-2: If we made products wrong with our artwork or production plan, we'll re- make for you freely
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