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Q1. Can I have a sample order?A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.Q2. What about the lead time?A:Sample needs 3-5 days, mass production time needs generally 5-10 days if the goods are in stock. or it is 15-30 days if thegoods are not in stock, it is according to quantity.Q3. Do you have any MOQ limit for Jewelry order?A: Low MOQ, 1pc for sample checking is available.Q4. How do you ship the goods and how long does it take to arrive?A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.Q5. How to proceed an order for jewelleries?A: Firstly let us know your requirements or application.Secondly We quote according to your requirements or our suggestions.Thirdly customer confirms the samples and places deposit for formal order.Fourthly We arrange the production.You can check the below pic: How to Make a OrderQ6. Is it OK to print my logo on rings or other jewelry product?A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.Q7: Do you offer guarantee for the products?A: If the item you purchase from our store are not of perfected quality, simply return them to us for replacement or refund. Ifthe items is defective, pls notify us within 3 days of delivery. Any items must be returned in their original condition to qualifyfor a refund or replacement.Q8: How to deal with the faulty?A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.Secondly, For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
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